We provide support via emails and the support forum. Our support includes theme installation, Demo setup. We address all of the issue raised by the customer. We do the minor customization. If you want more customization you can hire us, specify the requirement, we will do all the customization related to our theme with your satisfaction.
To begin the theme installation, you should have an active WordPress installed on your server. And your server must support the basic requirement of the WordPress to be run on your server. Once you have done with the WordPress installation, you can start installing our theme. There are two ways to install the theme - from WordPress admin panel or from Cpanel or FTP.
In order to update the theme, you will need to download the latest version theme, which you can find on your account you have on our website. Then you can update it through the FTP or Cpanel. You will need to replace the older theme with the new latest version theme. First make sure you have not done any custom changes to your theme, otherwise, your changes will be lost when you update it. So the best way is to make a copy of the older version theme before replacing it with the latest version theme.
You can customize your site from the WordPress Theme Customizer. Just navigate to Appearance -> Customize. You can refer the documentation for the better understanding.
We will help you with the small modifications. If the modification doesn't much of our time then we will surely do it. But the help you are asking for, require more customization, for that particular part we can guide you.
Yes. We are always grateful to provide assistance to our customer. We can install the theme on your WordPress.
Yes. We provide an XML file with the theme that you can use to have a demo content like we have represented on our demo.
In order to sell product on your website, you will need to install a very famous plugin i.e. WooCommerce.
Basically, we do not offer a refund for any of our themes. The product we are selling is non-tangible irrevocable, digital goods. The refund should have a proper reason like if the theme is not working completely. We will check the issue at our end and provide you the guidance. If there is any issue with the theme, we will fix it.
Yes. All the themes at Rationaltheme are licensed under the GPL license. You can use any of our theme for personal as well as commercial purpose. You can use it for multiple website as well.
Basically, we haven't provided ay settings to remove the copyright link. But if you want, you can contact us, we will guide you about that or you can also do it your self by editing the code.
As soon as the WordPress announces a new version, in a short span of time, we will also update it.
Yes. Our theme are responsive. All the themes are tested with the several simulators.
We always appreciate from our customers. If you have any suggestions you can contact us from our contact section. Or you can directly mail us at firstname.lastname@example.org.